Skinny IT Creates Board of Advisors, Adds Three Seasoned Fortune 500 Executives

SkinnyIT

(FRISCO, Texas) Skinny IT, a Frisco-based information technology (IT) service provider, today announced the creation of its Board of Advisors, beginning with the additions of Jim Dixon, former Chief Executive Officer of CompuCom; Kevin Gilroy, former Executive Vice President and General Manager of the enterprise division of Samsung; and Joseph Kim, Chief Executive Officer of Sunoco.

 “The 70 years of combined experience our board members bring to the table is extremely valuable as we continue to expand our services and solutions,” said Sam Darwish, CEO of Skinny IT. “We’re confident their expertise will continue to provide insightful and strategic perspectives to advance our initiative of providing high-quality, customizable IT services and solutions to our clients.”

 Dixon has more than 20 years of experience in the IT industry having served as CEO for CompuCom Systems, Inc., a Dallas-based $2.2 billion IT outsourcing company, from 1987 to 1996.  Dixon rejoined the company in 2004 for a second tenure when CompuCom became a private company. He retired in May 2013, and became Chairman of the Board until early 2015. Dixon’s past professional experience includes executive-level positions with Bell Atlantic and IBM. In August 2016, Dixon was inducted into the IT Hall of Fame, an esteemed list honored by the Computing Technology Industry Association (CompTIA) that recognizes the careers and contributions of the IT industry’s top innovators and leaders.

 With more than 30 years’ experience in the B2B technology space, Gilroy is a seasoned IT executive who brings a wealth of experience in the enterprise computing industry. He served as Executive Vice President and General Manager of the commercial division for Samsung from 2015 to 2017. Formerly, Gilroy served in a variety of executive sales roles for SAP Americas, Arrow Electronics, OnForce and Hewlett Packard. His career reflects a track record of building teams, optimizing cultures and growing revenue, cash, and market share for mid- and large-cap technology companies.

 Kim serves as Chief Executive Officer of Dallas-based Sunoco LP. Prior to his appointment as CEO, he served as Executive Vice President and Chief Development Officer for Sunoco from October 2015 to June 2017, where he was responsible for all business development and merger and acquisition activities across the partnership. Kim’s past experience includes the position of Chief Operating Officer at Pizza Hut from February 2013 to October 2015. Formerly, he worked for fifteen years at Valero Energy where his most recent position was Senior Vice President of strategy and growth. He began his career with Arthur Andersen Business Consulting. 

 For more information on Skinny IT, please visit: http://www.skinnyit.com/.

 About Skinny IT

Skinny IT is a North American solutions company that focuses on providing end-to-end lifecycle solutions. The company enables businesses by providing customized, integrated technology hardware and system designs, allowing its customers to operate efficiently and go to market in record time. As a full-service provider, Skinny IT specializes in all aspects of the lifecycle of a project from design and engineering, configuration and warehouse offerings, to installation, deployment services and help desk support. It strives to be a true partner to clients by offering consulting services and suggestions in solving business problems and reducing end-user friction.

SkinnyIT

 

The Dr Pepper Ballpark is widely considered to be the crown jewel of venues for minor league baseball in the U.S. The ballpark is located in Frisco, Texas, and is the double A affiliate of the Texas Rangers major league baseball club. Most importantly, the Frisco RoughRiders play to win in the stadium every season.

The ballpark hosts an estimated 70 baseball games a year, each with more than 10,000 fans in attendance, and serves as the host for multiple corporate events. While it is exceptionally equipped to provide fans with endless entertainment on and off the field, its digital options for fans was lacking.

“One of the most common questions we received from fans was ‘how do we log into your Wi-Fi?’ At the time, we were almost embarrassed to reply with the fact that we didn’t have free Wi-Fi available,” said Matt Ratliff, Vice President of Marketing for the Frisco RoughRiders. “In 2017, fans are expecting Wi-Fi when they walk into a stadium like ours and we realized we had to get a solution.”

Looking to find a local partner, the Frisco RoughRiders entered a 5-year partnership with Skinny IT, a Frisco-based information technology (IT) service provider. The RoughRiders wanted a partner capable of deploying high-speed Wi-Fi throughout Dr Pepper Ballpark to open seating and suites, upgrading network security, and enhancing Point of Sale (PoS) and user experience.

The Wi-Fi needed to be scalable to handle tens of thousands of fans for hours at a time during each game while not compromising speed and network reliability. In addition to the IT quality, the teams had three short weeks to plan and implement hardware and software before the 2017 Opening Day.

To begin, the Skinny IT team implemented a switched, redundant fiber-optic network that provided a 40 gigabits-per-second backbone encircling the entire stadium. Next, to allow fans to have Wi-Fi access regardless of where they sat in the ballpark, conduits had to run through seat areas and already established access points, ensuring the free Wi-Fi was literally at the fans’ feet. In the outdoor facilities, access points were mounted in ‘out of sight, out of mind’ areas, such as the eves of buildings, against utility poles and under the scoreboard.

The final product was no small feat, and the Skinny IT team raised the bar in cutting cost. The team delivered fast, high-quality, free Wi-Fi services with installing 20 percent fewer access points compared to similar stadiums and projects of this size. This allows the ballpark to spend less on hardware and services, while keeping the high Wi-Fi standards for fans’ online engagement.

The greatest advantage was not just fan enjoyment, but the sophisticated analytical software installed in the Wi-Fi that tracks, gathers, measures and describes user information. The ballpark can now see in real time who is accessing the Wi-Fi, demographics, high-traffic vendors and areas of the stadium and more, creating an engaging map of the fans’ ballpark experience.

“With these analytics, the Frisco RoughRiders can access large amounts of data to use for future sales and marketing initiatives that are tailored to each fan’s interests,” Sam Darwish, CEO at Skinny IT. “We are proud to exceed expectations by providing not just free Wi-Fi, but giving executives the opportunity to better fan experience in the future by leveraging the insights gained throughout this first season.”

The Frisco RoughRiders are all about a great fan experience. Skinny IT could provide the Wi-Fi experience to all the fans, whether they were in their seats, up at a restaurant or just taking it easy in the lazy river. Now, through Wi-Fi and analytics, the online experience matches the on-the-field entertainment. Batter up!

To learn more about Skinny IT’s Wi-Fi and analytics services, visit www.skinnyit.com.

SkinnyIT

Skinny IT, a Frisco-based information technology (IT) service provider, today announced the acquisition of Installation & Service Technologies, Inc. (IST), a single-source solution provider for on-site service and repairs, to enhance the company’s ability to deliver on-site deployments for clients nationwide.

Previously, Skinny IT deployed its own on-site workers for high-volume orders. The acquisition of IST enhances Skinny IT’s ability to reach clients with tailored, on-site services, including surveys, project management, staging and kitting, installations, service contracts and depot repair.

“We emphasize the importance of superior, on-site service, ensuring clients that quality will be consistent with each interaction, and IST’s mission fits well within these high standards,” said Sam Darwish, CEO of Skinny IT. “IST is known for its complete life cycle coverage with innovative and responsive field support across multiple industries nationwide. We are confident this acquisition will be a smooth transition for clients and employees, and are looking forward to expanding into new verticals with the expertise IST brings.”

Acquiring IST into the Skinny IT brand advances the company’s vision to become a top nationwide IT service provider that improves business operations and overall productivity through the use of technology, creativity and flexibility. In addition, the combined entity will accelerate its specialty for main markets, including retail, restaurant, sports arenas and construction.

“IST has earned a distinct client rapport of continuous improvement and trustworthiness through the entirety of a project’s journey. We feel this acknowledgement, as well as our service capabilities, will only be enhanced as we transition into the Skinny IT brand and company,” said Jacob Horwitz, owner of IST. “Skinny IT has a clear vision of how clients and employees will benefit from a strong, combined workforce. We look forward to the company’s leadership and fresh initiatives to providing business IT solutions.”

Skinny IT 
10570 John W. Elliott Drive 
Suite 800 
Frisco, Texas 75033

SkinnyIT

SkinnyIT

Skinny IT, a Frisco-based information technology (IT) service provider, is relocating its office and warehouse space to Frisco Park 25. The new facility will expand their current office and warehouse space by more than seven hundred percent and increase its in-house workforce substantially.

“At the rate we are expanding, we are expected to outgrow our current facilities this year,” said Sam Darwish, CEO of Skinny IT. “We need more space and a larger team to handle the demand from our clients to provide customized solutions and launch new business lines, and this new facility will meet that need.”

The Frisco Economic Development Corporation Board of Directors approved a Real Estate Sales Contract with Skinny IT at its December 2016 meeting, making Skinny IT the first company committed to build in Frisco Park 25. The company has an 8.89-acre lot under contract that will house a 130,000 square foot facility. Skinny IT plans to begin construction on the new property in the summer of 2017 with an expected completion of July 2019.

With the completion of the new facility, Skinny IT will expand its workforce to 150 in-house employees. The company will use this office space to engineer solutions and develop major proof of concepts for its clients. The new headquarters will be a state-of-the-art facility with a full-service restaurant, in-house gym and other amenities for the workforce. Additionally, the company will increase its warehouse space and serve as a central distribution center for all work in the Dallas-Fort Worth area.

“It’s an honor for this globally-focused IT company to continue to choose Frisco as home base for its corporate headquarters,” said Jim Gandy, president of the Frisco Economic Development Corporation. “Skinny IT is a great example of why Frisco Park 25 was created. The park is a good fit for growing companies who want to own and occupy their own building.”

Frisco Park 25 is a new business park launching in 2018. The park addresses the demand for shovel-ready sites zoned to accommodate tech/flex office space in Frisco. Frisco Park 25 meets that need with a proposed site plan for a modern, high-end commercial development that includes 14 lots on 216 acres zoned for industrial and commercial use.

About Skinny IT

Based in Frisco, Texas, Skinny IT delivers a wide range of customizable information technology solutions to more than 150 enterprises worldwide, helping them to optimize operational efficiencies and increase the bottom line. The company offers a wide array of IT services for converged solutions providers, large-scale national retailers and value-added resellers across the country. For more information, visit www.skinnyit.com.

 

SkinnyIT

SkinnyIT

Skinny IT, a Frisco-based information technology (IT) service provider, today announced Circuit City has selected the company to be the consumer electronics retailer’s installation services provider.

Using Skinny IT’s new Services as a Merchandising SKU, or S.A.M.S., customers will have the option to have a field technician install their purchases for them. This post-purchase support will allow Circuit City to be a true full-service retailer for its customers.

“It is no longer enough for manufacturers and retailers to simply offer hardware and software for purchase. Consumers are demanding full-service support throughout the purchasing journey from buying recommendations to installation,” said Sam Darwish, CEO of Skinny IT. “S.A.M.S. is a smart services automation tool that offers a higher level of services all retailers should look to provide. We are excited Circuit City has decided to offer this solution in their new services strategy and look forward to assisting the company in rolling it out this year.”

Working as an extension of the Circuit City team, Skinny IT’s field certified technicians will ensure customers have the appropriate equipment, install and verify the technology is working properly, while consistently providing the highest level of customer service. In most cases, the technicians can offer same day or next day appointments regardless of location. Skinny IT will also ensure Circuit City customer service representatives are equipped to answer potential customer questions during the purchasing process of the installation option.

“When we began determining how we wanted to structure the new Circuit City, we knew installation had to be part of our services to stand out among others,” said Ronny Shmoel, CEO of Circuit City. “Through this partnership with Skinny IT, we will now be able to provide that full-service turnkey option to consumers who need help in that final installation stage.”

Circuit City will roll out this new service offering in the first quarter of 2018 when it deploys its updated branding and storefronts. A phased roll out with more robust offerings, such as an e-commerce site option, will be expected in the coming months.

About Skinny IT

Based in Frisco, Texas, Skinny IT delivers a wide range of customizable information technology solutions to hundreds of enterprises worldwide, helping them to optimize operational efficiencies and increase the bottom line. The company offers a wide array of IT services, including site assessments, installation solutions, field repairs and bilingual help desk offerings, for converged solutions providers, large-scale national retailers and value-added resellers across the country. For more information, visit www.skinnyit.com.

About Circuit City

Circuit City is an iconic brand in the Consumer Electronic industry, established 1949 and relaunched under new ownership in 2016. Circuit City appeals to and accommodates a vast range of customers from legacy Circuit City customers to Millennials. For more information please visit CircuitCity.com.   

SkinnyIT

Skinny IT, a Frisco-based information technology (IT) service provider, today announced the acquisition of Installation & Service Technologies, Inc. (IST), a single-source solution provider for on-site service and repairs, to enhance the company’s ability to deliver on-site deployments for clients nationwide.

Previously, Skinny IT deployed its own on-site workers for high-volume orders. The acquisition of IST enhances Skinny IT’s ability to reach clients with tailored, on-site services, including surveys, project management, staging and kitting, installations, service contracts and depot repair.

“We emphasize the importance of superior, on-site service, ensuring clients that quality will be consistent with each interaction, and IST’s mission fits well within these high standards,” said Sam Darwish, CEO of Skinny IT. “IST is known for its complete life cycle coverage with innovative and responsive field support across multiple industries nationwide. We are confident this acquisition will be a smooth transition for clients and employees, and are looking forward to expanding into new verticals with the expertise IST brings.”

Acquiring IST into the Skinny IT brand advances the company’s vision to become a top nationwide IT service provider that improves business operations and overall productivity through the use of technology, creativity and flexibility. In addition, the combined entity will accelerate its specialty for main markets, including retail, restaurant, sports arenas and construction.

“IST has earned a distinct client rapport of continuous improvement and trustworthiness through the entirety of a project’s journey. We feel this acknowledgement, as well as our service capabilities, will only be enhanced as we transition into the Skinny IT brand and company,” said Jacob Horwitz, owner of IST. “Skinny IT has a clear vision of how clients and employees will benefit from a strong, combined workforce. We look forward to the company’s leadership and fresh initiatives to providing business IT solutions.”

About Skinny IT

Based in Frisco, Texas, Skinny IT delivers a wide range of customizable information technology solutions to more than 150 enterprises worldwide, helping them to optimize operational efficiencies and increase the bottom line. The company offers a wide array of IT services, including site assessments, installation solutions, field repairs and bilingual help desk offerings, for converged solutions providers, large-scale national retailers and value-added resellers across the country. For more information, visit www.skinnyit.com.

About Installation & Service Technologies, Inc.
Installation & Service Technologies (IST) is an IT deployment and service company headquartered in downtown Kansas City, and operating nationwide. From massive multi-site, multi-technology enterprise rollouts to elegant small business solutions, IST manages technology-based projects across their full lifecycle. Over the past twenty-five years, IST has developed an advanced matrix of service offerings backed by detailed process structures and comprehensive methodologies that ensure quality and professionalism. For more information, visit www.istservice.com.

 

SkinnyIT

SkinnyIT

Follow Us